Privacy Policy
Privacy Policy
Effective Date: June 6, 2026
This Privacy Policy describes how Lumnira (operated by GO-Ultra LLC) collects, uses, and discloses your Personal Information when you visit or make a purchase from lumnira.com (the "Site").
1. Collection of Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
- Device Information: Collected automatically via cookies, log files, web beacons, and pixels. This includes web browser version, IP address, timezone, and how you interact with the Site.
- Order Information: Collected from you to fulfill our contract. This includes name, billing address, shipping address, payment information (processed securely through encrypted payment gateways), email address, and phone number.
2. How We Use Your Personal Information
We use your personal information to provide our services and products to you, which includes: processing payments, shipping and fulfilling your orders, keeping you updated on new products and offers (only if you explicitly opt-in), and screening orders for potential risk or fraud.
3. Data Sharing, Processors & Intra-Company Operations
We share your Personal Information with third-party service providers who assist us in operating our store. For example, we use Shopify to power our online store, and our fulfillment partner, our domestic production network, to manufacture and ship your orders. We do NOT sell, rent, or lease your personal information to third parties for marketing purposes.
We do NOT sell, rent, or lease your personal information to third parties for marketing purposes.Intra-Company Brand Operations
Lumnira and other related brands, websites, products, and services are owned and operated by GO-Ultra LLC. We may share customer information, contact information, purchase history, and marketing preferences among websites, brands, products, and services owned and operated by GO-Ultra LLC, including go-ultra.com, for purposes such as customer support, account management, marketing communications, analytics, product development, business operations, and providing information that may be relevant to your interests.
All information is processed and stored using reasonable administrative, technical, and organizational safeguards designed to protect customer privacy and data security.
Customers may opt out of marketing communications at any time by using the unsubscribe link included in our communications or by contacting support@lumnira.com.
4. Security and Encryption
We maintain appropriate technical and organizational measures to protect your Personal Information from unauthorized access, loss, or alteration. All transaction details are encrypted using Secure Sockets Layer (SSL) technology and processed in compliance with PCI-DSS standards.
5. Your Rights (GDPR & CCPA)
Depending on your location, you may have specific rights regarding your personal information, including the right to access, correct, update, or erase your Personal Information. To exercise these rights, please email us at support@lumnira.com.